Reservation

Communication between overseas customer and branch will be made through the online support desk.

Reservations are not immediately confirmed. Once the availability is checked， you will receive a ”Confirmation request” mail. Please reply to this mail to finalize your reservation.

请回复Confirmation Request邮件。（不是自动回复）如果没有回复，该请求将被取消。

Please allow 1~2 working days for the response. In the event that you do not receive an email from us， please check your Spam folder.
Online support closed weekends & holidays， and after 5:00PM on weekdays.

⚠ Due to recent issues of late/early arrivals and no-show by overseas customers， we regret to inform you that the available reservation times are now restricted to 11:30AM， 12:00PM， 4:30PM， and 5:00PM. For times outside these， please contact the branch directly after arrival to Japan.
⚠ Due to the already tight reservation condition， Sapporo station branch has closed reservation until Jan.6th， 2025. Online reservation not available during this time. Please contact the branch directly.
⚠ Online reservation is available for up to 2 months in advance for Sapporo station branch.
⚠ For 11 or more people， please contact the store directly through an agency.

※日本国外居住者専用

*Alphabetic / Numeric characters only.

Store branch name*
Requested Date*	(YYYY-MM-dd) *Grayout: Fully booked.
Requested Time*	*Grayout: Fully booked.
Name*	Please enter the Representative's name. Alphabet/Space characters only.
Personal Contact Number*
Email address*	Whatsapp / LINE not supported. Do not use Hotmail. Mail delivery failure occurs.
Nationality*
Total number of guests* (Including children)
Total number of children
Age (child)
Number of Baby chairs
Contact Number in Japan*
Smoking preference	*All branches non-smoking.
Comments
How did you know about Sapporo Kanihonke?*

IMPORTANT NOTICE

Multiple requests made by the same party (including different channels) will result in cancellations of all requests/reservations.

*Alphabetic / Numeric characters only.

Pre-order Request

Please send your order after the reservation is confirmed.

Orders can be added after arrival but cannot be changed.
Boiled crabs (Whole) cannot be ordered beforehand. Condition changes daily.
Hot pot is shared by 3~4 people.
Wasabi (Horse radish) is put aside.

Cancellation fee policy: Our restaurant collects food charge from customers who suddenly cancel their reservation within 2 days from the reserved date.