We sincerely apologize to all customers and their families who were affected by the norovirus food poisioning incident that occurred at our chain restaurant、Nagoya station branch. We deeply regret the inconvenience and concern this has caused. We are fully commited to addressing the health concerns of any affected customers with sincerity and care.

Additionally、we extend our sincerest apologies to all our loyal customers and stakeholders who have been inconvenienced and concerned by this situation.

Following the business suspension order issued by the Nagoya City Health Department on March 11th、2025、we received a notification of its cancellation on March 15th、2025.

Moving forward、we will implement enhanced hygiene management and safety measures across all our stores and employees to prevent recurrence and improve awareness.
Although the business suspension for the Nagoya Station branch has been lifted、we will strengthen our preventative measures and operation structure. We plan to resume operations on Tuesday、March 18th、2025.

Once again、we sincerely apologize for this incident and appreciate your continues support.